Frequently Asked Questions
Everything you need to know about your Blue Horizon experience.
What is your standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international destinations.
How can I return or exchange an item?
We offer a 30-day return policy. Items must be unworn, unwashed, and have original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
Are your materials sustainably sourced?
Yes, Blue Horizon is committed to ethical fashion. We use 100% organic cotton and recycled polyester in over 80% of our collections to minimize our environmental footprint.
How do I find the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Do you offer international shipping?
We ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.